Privacy Policy
Last updated: February 2026
At Mynstrel, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our competitive intelligence platform.
Information We Collect
We collect information you provide directly, such as your name and email address when you create an account. We also collect usage data, including how you interact with our platform, the features you use, and your monitoring configurations. We use essential cookies to keep you signed in and remember your preferences.
How We Use Your Information
We use your information to provide and improve the Mynstrel platform, including delivering competitive intelligence alerts, personalizing your experience, and responding to your requests. We may also use your information to communicate product updates, security notices, and support messages.
Data Sharing
We do not sell your personal information to third parties. We may share your data with trusted service providers who help us operate the platform (such as hosting and analytics providers), and when required by law or to protect our legal rights. All service providers are contractually obligated to protect your data.
Data Security
We protect your data using encryption in transit and at rest, along with industry-standard security practices. We implement role-based access controls and regularly review our security measures. While no system is completely immune to risk, we are committed to safeguarding your information.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will make reasonable efforts to remove your personal data in a timely manner, except where retention is required by law or legitimate business purposes.
Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format. To exercise any of these rights, contact us at hello@mynstrel.ai. We will respond to your request within 30 days.
Cookies
We use essential cookies to keep you authenticated and remember your preferences. We may also use analytics cookies to understand how our platform is used and improve the experience. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. When we make significant changes, we will notify you by email or through a notice on our platform. Your continued use of Mynstrel after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at hello@mynstrel.ai. We are happy to help.